1. Introduction
Palm Tree Tech LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Project requirements and specifications
- Communication preferences
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website or source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- Service Delivery: To provide and maintain our software development and AI consultancy services
- Communication: To respond to your inquiries, provide customer support, and send important updates
- Project Management: To understand your requirements and deliver customized solutions
- Website Improvement: To analyze usage patterns and improve our website functionality
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Marketing: To send you relevant information about our services (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and serving you
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data transmission protocols
- Employee training on data protection
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The nature and purpose of the information
- Legal and regulatory requirements
- Ongoing business relationships
- Technical and security considerations
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last updated" date
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: